Real-time GPS Tracking

The GPS sensors on a smartphone are able to continuously track the location of the Employee/Agent. This feature when coupled with server side processing capabilities is very useful in not only monitoring the progress of the employee in performing tasks, but also can optimize on the Employee's actions to maximize task completion and hence productivity.

Similar to a Uber/Ola driver, the planning of a beat or a route on a map, can optimize the travel time of an employee in visiting customer or task sites. These beat plans can be completely automated or be generated through the help of a lead or territory managers. Adherence of the employee to follow the beat plan can also be monitored using Novopay FFA system.

Very often automatic detection of an Employee's visit to a specific customer site would be a very useful feature of a FFA system. THe Novopay FFA system uses "Ring Fencing" meaning infer's the Customer Visit based on the employee arriving close to the customer site - as determined by the GPS location - a client configured 'Ring Fence Radius' determines the sensitivity of the event detection. This is a very useful functionality to auto detect events such as customer visits.

GPS tracking an employee's movements and ring fencing to detect 'visit events' can be used to measure the progress of an employee towards tasks assigned to him/her. This ability is used to measure the performance of an employee. The aggregate metrics can then be used to measure the performance of an entire team or even the entire company.